Direct Location
Carvana - Car Vending Machine Gaithersburg, MD
- Address
- 15710 Shady Grove Rd, Gaithersburg, MD, 20877, US
- Website
- www.carvana.com
- Parent Company
- Carvana Corporate
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In The Press
2Media Coverage · News Article
From parent company: Carvana Corporate
Carvana Stolen Car Lawsuit: Known Cases and Legal Options
Carvana has faced multiple publicly reported incidents in which customers unknowingly purchased vehicles that were later identified as stolen. According to these reports, the common thread was VIN cloning—a sophisticated fraud scheme in which thieves replace a stolen vehicle's identification numbers with those from a legally registered vehicle of the same make and model. Because the fraudulent VINs often passed title and history checks, the vehicles made it through Carvana's acquisition and inspection process before eventually being seized by law…
Source: https://legalclarity.org/
Media Coverage · News Article
From parent company: Carvana Corporate
Connecticut reaches $1.5M settlement with Carvana over customer complaints
In January 2025, Connecticut Attorney General William Tong announced a $1.5 million settlement with Carvana following hundreds of consumer complaints received since 2019. The complaints alleged a pattern of problems, including delayed vehicle title and registration documents, delayed payments to consumers selling or trading in vehicles, inaccurate representations of vehicle condition and features, and poor customer service. Under the agreement, $1 million was allocated to a consumer restitution fund for eligible Connecticut residents who suffered financial losses related to Carvana's…
Additional links (1)
Complaints
1Published Complaint · Complaint
From parent company: Carvana Corporate
BBB Complaints - Do they do a transaction without a complaint?
Seriously, check out the complaints on the BBB, look at how many are recent, and then read the types of complaints. Common theme, delivery date moved without regard for client, quality of the vehicles sold, issues and problems. Seems like they need some moral clarity.