Jordan S.
Senior Executive Resolution Case Manager
Executive Resolution Team
CARVANA | Customer Experience
300 E Rio Salado Pkwy /// Tempe, AZ 85281
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Tempe, AZ, 85281
Organizations
- Carvana CorporateSenior Executive Resolution Case Manager
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Facts
Facts & Evidence Timeline
Facts and supporting evidence are arranged by the recorded incident/event date, newest first. Added and upload dates are not used for timeline placement.
2026July
Full transcript coming, with recording.
To be clear, I emailed Jordan from the Executive team that worked my case, and was told that "These photos of the vehicle on the website show the vehicle in ready to deliver condition." That leans towards the argument that this is how the vehicle was delivered to me.
First call, 4 minutes after the 5PM deadline, see the transcript of the first call, wanna bet that had something to do with their arrogance?